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We offer a 14‑day return window, giving you 14 days from the date you receive your order to request a return.

We currently do not offer exchanges. Please return your item for a refund and place a new order.

To be eligible for a return, items must be in the same condition you received them — unworn, unused, unwashed, with all original tags attached, and in their original packaging. Please also keep your order confirmation or proof of purchase.

Return postage costs are the responsibility of the customer.

We strongly recommend using a tracked postal service (such as Royal Mail Tracked) to ensure your parcel is fully traceable. If a return parcel goes missing in transit, we are unable to issue a refund. In this case, a claim would need to be made directly with the courier.

Once your return is received, the item will be inspected. If we believe the item has been worn, damaged, or is not in its original condition, we will not be able to issue a refund and we will not cover the cost of sending the item back to you.

To start a return, please contact us through our website’s contact form with your order number and the item you’d like to return. Once your request is approved, we’ll send you the return address and full instructions. Items sent back without contacting us first will not be accepted.

We aim to respond to all return requests as soon as possible, typically within 24–48 hours.

Please allow 3–5 working days for inspection and processing once we receive your return.
Refunds can take 3–10 working days to appear in your account, depending on your bank.
Original shipping costs are non‑refundable.

For more information please check our refund policy